Australia’s Only Returns-Only Partner for International Brands
ReturnPoint Australia is the country’s only returns only partner for international brands selling into Australia.
We understand e-commerce and how easily margins can be affected by the cost and complexity of returns. That is why we provide your customers with a local Australian returns address, manage every return, and consolidate items into one bulk shipment back to your HQ by air or sea freight.
No 3PL contracts, just returns that are simple, transparent and cost effective.
Why ReturnPoint?
International brands selling into Australia face costly 3PL contracts or expensive overseas returns. Local Post and others only cover domestic returns. ReturnPoint gives you a local AU returns address, logs each item, and consolidates returns back to your HQ cost-effectively.
We Solve Your Pain Points:
High cost of returns when each parcel is shipped back overseas individually
Long transit times which frustrate customers and delay refunds or exchanges
Eaten margins with logistics costs quickly outpacing product profit
No local returns address making customers hesitant to purchase
3PL contracts too expensive and complex when only returns are needed
Poor customer experience when returns are slow, costly, or confusing
Stock stuck in Australia with no simple way to consolidate and send back to HQ
Refund delays harming customer trust and repeat purchase rates
Time drain on small e-commerce teams managing exceptions manually
Overseas warehouses rejecting small parcels or charging premium fees
Contact Us
Interested? Just share a few details, and we'll be in touch soon. We're excited to connect with you!